Philips Support

My Philips Steam Generator Iron does not produce any steam

Published on 04 April 2023

If your Philips Steam Generator Iron stopped producing steam, please read our troubleshooting advice below to solve this.


Contact us if the solutions below did not help

If you checked all the solutions below and your appliance is still not producing steam, please contact us at www.philips.com/contact for further assistance. There could be a technical issue with your steam generator iron and we will be glad to help you.

There is no water in the water tank

If the water level in the water tank is below the minimum, or empty, your appliance will not generate steam. Ensure that there is water in the tank or that the water is above the MIN level icon. After this, your iron should work again.

The iron is not ready to steam

Your steam generator iron needs up to two minutes to heat up before it is ready to produce steam. Please wait until the blue/white 'iron ready' light stops flashing and lights up continuously.

The steam trigger is not pressed

To generate steam, please make sure to press the steam trigger: 

  • If you have a Philips Steam Generator Iron with a temperature dial, always set the temperature dial at the 2-dot, 3-dot, or LINEN position as shown in the image below.

  • Your steam generator iron does not produce steam when the temperature dial is at the 1-dot position, the SYNTH setting, or in Calc-Clean.

  • If your iron has the OptimalTemp feature, you can generate more steam by pressing and holding the steam trigger.

  • If your steam generator iron has the Steam Boost function, you can double press the steam trigger to activate it.


temperature knob

The iron needs to be descaled

There is a delay when using for the first time

When you press the steam trigger for the first time, you will experience a delay of around 30 seconds. During these 30 seconds, keep pressing the steam trigger until steam comes out.


  • The pumping sound you hear is normal.
  • If the iron was stored for a long time, the delay could take up to a few minutes.
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