Philips Support

I feel electric shocks when using my Philips Vacuum Cleaner

Published on 01 March 2024
If you feel static electric shocks when using your Philips Vacuum Cleaner, there is no need to worry. Find out what could be the cause and how to prevent it in the following lines.
During vacuum cleaning, especially in rooms with low air humidity, your Philips Vacuum Cleaner builds up static electricity. As a result, you can experience electric shocks when you touch the tube or other steel parts of the appliance. These shocks are not harmful to you and do not damage the appliance.
  • To reduce the inconvenience of static electricity, we advise you to discharge your Philips Vacuum Cleaner by frequently holding the tube against other metal objects in the room (eg. legs of a table or chair, radiator, etc.).
  • The dust and dirt that is vacuumed up are static. In that case, empty the dust container or dust bag and clean the filter according to the instructions in the user manual.

Note: We advise you to raise the air humidity level in your room. If the above solution did not help to solve your problem, please contact us for further assistance.
Discharging the appliance
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