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How do I reset my Philips Sonicare toothbrush to factory settings?

Use these instructions on how to easily reset your Philips Sonicare toothbrush to the original factory settings.

Note: Performing a reset on your toothbrush will not erase the history from your app. 

Instructions on how to reset your Sonicare toothbrush

  1. Place your handle on the charger. Make sure that the charger is plugged in to a live outlet.
  2. Press and hold the power button (#4, Fig.1) together with the intensity up (+) button (#6, Fig.1) and the mode button (#8, Fig.1) for at least 2 seconds.
  3. You will hear 3 beeps and see the battery light flashing green.
Your Philips Sonicare toothbrush is now set to original factory settings.

NOTE: After resetting, the EasyStart feature is disabled. The Quadpacer and pressure sensor are enabled. 

If you have tried all the troubleshooting tips above and your toothbrush still does not reset, then please contact us for further help. 
Sonicare Toothbrush Reset

The information on this page applies to the following models: HX9112/02 , HX9172/10 .

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