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Lumify support


Questions about Lumify? We’ve got you covered.

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Learn how Lumify can work for you

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Resource Center topics

Setup & configuration
Purchasing details & management
Troubleshooting
Product offering
Product documentation
Software files
Lumify ultrasound

Lumify Ultrasound app


Getting started with the Philips Lumify app is quick and easy. Just enter your patient’s information or go straight to scanning with one touch. The app is available for compatible Android and iOS smart devices via the Google Play Store and the Apple App Store.

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How to get started with Lumify

All how to videos
Ultrasound guided knee arthrocentesis

How to video

App settings

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Supraspinatus tendon tear

How to video

Getting started

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Ultrasound-guided hip arthrocentesis

How to video

Tips & tricks

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Product documentation

App user manual (4.32MB)
Compatible Devices List (99.0KB)
Data Security (218.0KB)
iOS 5.0 Patient Data Transfer Guide (1.15MB)
Operating notes (285.0KB)
Quick guide (11.37MB)
SW License Acknowledgements (2.63MB)
User Information Update (1.38MB)

Software files

Lumify v1.9 .apk file (58.13MB)
Lumify v3.0 .apk file (71.12MB)
Lumify v4.0 .apk file (73.95MB)
Lumify v4.0.1 .apk file (74.09MB)
Lumify v4.0.2 .apk file (58.95MB)

FAQs for iOS

FAQs for Android

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Call 1-800-722-9377 and select option 1 to reach a Philips Customer Care Solutions Center Agent. The agent will take your information and connect you to a remote support engineer to troubleshoot your issue. (8AM-8PM EST, Monday-Friday)

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