July 28, 2021 by Philips
Reading time: 4 minutes
Healthcare staff on wards at Ysbyty Gwynedd, the General Hospital in Bangor, face the same huge pressures felt by NHS hospitals across the UK. But since the installation of new-generation Philips monitoring and notification systems in their general wards, they have been pleased to see significant changes1.
Customer
Betsi Cadwaladr University Health Board is the largest health organization in Wales, providing primary, community, mental health and acute hospital services for a population of around 678,000 people across the six counties of North Wales. Ysbyty Gwynedd, the General Hospital in Bangor, has 471 beds and delivers a full range of services.
Challenge
Improve the quality of spot-check monitoring on wards at Ysbyty Gwynedd, the General Hospital in Bangor, and reduce the incidence of serious events.
Solution
Philips IntelliVue Guardian Solution with IntelliVue MP5SC spot-check patient monitors.
The IntelliVue MP5SC is designed to bring all these parameters together, and suddenly the information is out.”
Dr Chris Subbe
Consultant in Acute, Respiratory and Intensive Care Medicine Ysbyty Gwynedd, the General Hospital in Bangor
The InteliVue MP5SC’s multiple layers of risk-alerts are supported by Philips industry-leading IntelliVue platform. The tailored technology centralises workflow and notification through the hospital’s own infrastructure to enhance reaction times.
“From taking a patient’s vital signs to somebody else knowing about them is a fraction of a second,” explains Dr Subbe. “There is no copying from one device to another, writing into the electronic patient record or having to write on a piece of paper and tell someone about it. The information is travelling in real time.”
Ward Sister on Tryfan Ward, Joanne Roach, agrees that the speed of the new system has been crucial to its success. She says: “Because of the early intervention by the team on seeing the decline in patients’ National Early Warning Scores we’ve definitely had fewer admissions to ITU and worsening conditions of patients because things are addressed sooner.”
The IntelliVue Guardian Solution with EWS is fully configurable and can support staff in understanding and complying with a certain escalation protocol. The system can be deployed to one ward or to all general wards in a hospital, each with their own unique configuration.
Providing instant access to accurate data and reports also supports an enhanced level of auditing. In Bangor, it gives Mandy Jones, Assistant Director of Nursing, added confidence when conducting investigations and analysing care data.
She says: “We needed something that would give us some sort of auditable trail, so that when patients were deteriorating we were providing the care in as timely a way as we possibly could. What we’ve got now is a system that can provide this. So when we do have a patient that alerts a NEW score, we escalate - generally a bleep to the on-call team. We now get a timely response that’s audited and I can provide that assurance back to the board.”
The team at Bangor have been very satisfied with the working relationship they have had with Philips from the very beginning of the project. Assistant Director of Informatics, Dylan Williams, says: “Philips had a clear objective and a clear scope of works. They knew exactly what they wanted from us but they also listened to what we required, and what we needed to get our infrastructure working well. It just worked very, very effectively.”
The IntelliVue MP5SC has been designed as an intuitive, easy to use monitor for use on the general ward and during patient transport. Following an alert, once the rapid response team (RRT) has arrived, the system can provide full ECG monitoring. The optional RRT Escalation Package uses a patient-worn device for instant ECG measurements, including full arrhythmia and visual mapping of data, to save valuable time during a serious event.
“The beauty of it,” describes Dr Subbe, “is that when I go to see a patient I can just scan the patient’s armband and then anything I do goes straight into the electronic patient record or the central monitoring system instantaneously.”
Philips IntelliVue MP5SC with IntelliVue Guardian Early Warning Scoring (EWS) helps enhance patient care by providing sought-after measurements and Clinical Decision Support right at the point of care.
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Customer
Betsi Cadwaladr University Health Board is the largest health organization in Wales, providing primary, community, mental health and acute hospital services for a population of around 678,000 people across the six counties of North Wales. Ysbyty Gwynedd, the General Hospital in Bangor, has 471 beds and delivers a full range of services.
Challenge
Improve the quality of spot-check monitoring on wards at Ysbyty Gwynedd, the General Hospital in Bangor, and reduce the incidence of serious events.
Solution
Philips IntelliVue Guardian Solution with IntelliVue MP5SC spot-check patient monitors.
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