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Customer support for
healthcare professionals

Helping you find what you need quickly

Customer support for healthcare professionals

Helping you find what you need quickly

Customer support lady on the phone

Want to speak to a technical or sales representative via phone, or get a mailing address?

Services requests

Customer Services Portal – for healthcare professionals only

 

Have a non-critical service request? Submit
it online 24/7 at our self-service portal. Requires user account.

The Portal is not available in countries without a direct presence from Philips Healthcare.

consumer product

Are you looking for support for your consumer product purchase?

Education and training

by professional role

By professional role 
Get more out of your product investment and continuously enhance your clinical knowledge and skills.

by clinical application

By clinical application 
Clinical application courses for monitoring and imaging systems and software designed to support clinical excellence.

browse full catalog

Browse the full catalog 
Our catalog contains over 1,700 medical and healthcare education courses and CE learning activities.

Useful links

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Documents and resources

Instructions for use
Search by modality or product, or use the digital document number to find what you are looking for.

Product documentation
User guides and service manuals for the operation and care of your Philips software and products. Requires user account.

Publications
Read articles on latest trends and insights, best practices and clinical cases, application tips and more.

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Online sales

Hospital supplies and equipment 

Shop for supplies and consumables, patient monitors, emergency care, diagnostic ECG, and mother and childcare products. Requires user account.

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Security and standards

IT Standards

Access our complete library of DICOM Conformance and IHE Integration Statements. 

Product security

Find security status documentation with product-specific vulnerability updates, as well as current and past advisories. Some documentation requires user account. 

Compliance programs

Read about the compliance programs that guide our commitment to quality, innovation, leadership and integrity.

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Self service portals

Customer Services Portal – specially for healthcare professionals

One digital platform for asset maintenance, reporting and management—anywhere, anytime. Requires user account. 

The Portal is not available in countries without a direct presence from Philips Healthcare.

Technical support for healthcare products

For enquiries about Philips Healthcare products in the UK please contact:

Customer Support Centre (Repairs and Maintenance)

0870 532 9741

General Enquiries
01253 501034

Medical Supplies (for all enquiries please contact our order desk)
0870 6077 677 (CFC Eindhoven)

Sleep and Respiratory Care (Respironics)
Tel: 0800 1300845
Fax: 0800 1300846

For all medical equipment sales enquiries
01483 864766

Philips Healthcare,
Philips Electronics UK Limited, Ascent 1, Aerospace Boulevard, Farnborough, GU14 6XW

Healthcare sales enquiries

Please complete an enquiry form to connect with a sales representative

We are always interested in engaging with you.

Let us know how we can help.

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