2 year warranty
We're working hard to improve the longevity of our Philips shavers, reduce our environmental impact, and provide a better experience for you as a user of Philips products.
If your Philips shaver stops working during the warranty period, please click here to request a repair or exchange. The linked page will also help you determine whether your product is under warranty.
Because most Philips shavers are designed to be waterproof, we only recommend having the battery replaced by an authorized Service Center. Opening the body of your shaver may compromise its watertightness, potentially leading to damage or injury.
Tip: refer to the troubleshooting article “My Philips shaver is not working” to resolve many common issues that might be mistaken for a battery fault.
The information on this page applies to the following models: S1151/00, X3063/00, X3021/00. Click here to show more product numbers ›
Can I replace the battery of my Philips Shaver?
What do the lights on my Philips S1000, S3000 or X3000 shaver mean?
How do I remove the shaving heads of my Philips Shaver?
Which foam or gel can I use with my Philips shaver?
What warranty, repair and service options are available for Philips shavers?
How do Philips shavers help to reduce skin irritation?
Wet shave, dry shave, foam/gel or shower use: which Philips shaving routine should I choose?
How do I find my shaver model and compatible replacement parts?
How do Philips electric shavers compare with manual razors, beard trimmers and other grooming tools?
Are Philips shavers waterproof, washable or shower-safe?
How often should I clean my Philips shaver, and which cleaning method should I use?
What makes Philips shavers durable and reliable over time?
How do I clean my Philips Shaver?
How do I get the best results with my Philips shaver?
Can I travel with my Philips grooming or beauty product?
Philips rotary vs foil shavers: which is better for my shave?
How often should I replace Philips shaver heads, blades and cleaning accessories?
How can I extend the battery life of my Philips shaver?
What should I do during the first weeks with a new Philips electric shaver?
What should I do if my Philips shaver performance drops over time?
Which Philips electric shaver is best for me?
Why is my skin irritated after using my Philips shaver?
Can I get a close shave without irritation with a Philips shaver?
How do Philips shavers perform on thick or coarse beard hair?
What can I use to charge my USB-charging Philips products?
Looking for something else?
Discover all Philips Support options